FAQs Conferences & Events

• Do rooms have daylight?

  Yes, each of our meeting rooms has natural light.

• Can I make an exclusive booking for the bar?

  Yes, you are welcome to book the Tower Bar exclusively. The request is based to availability. Please contact towerbar@hotel-hamburg.de for your request.

• Where is lunch going to be served?

  We serve lunch in our restaurant Port, in the Hafen Diner or in the foyer of your meeting room, depending on the number of participants in the event.

• Is WiFi complimentary?

  Yes, we provide you with complimentary high-speed Internet (4Mbits / s). Alternatively, we offer you an upgrade on request (fee required)

• Are there any parking facilities?

  Yes, there is a public underground car park with 61 parking spaces and another 25 parking spaces in the courtyard of the hotel. The charge is 18 € for 24 hours. Unfortunately it is not possible to reserve a parking spot in advance. The height and width of the driveway are 2 meters.

• Do prices include taxes?

  Yes, all of our prices include VAT.

• How do I book a room?

  Please send us your request via our contact form, via E-Mail to veranstaltung@hotel-hamburg.de or via telephone +49 (0) 40 31 11 3 70 700.

• Can I inspect the rooms in advance?

  Yes, we are happy to make an appointment for a personal inspection of our rooms. Please send us an E-Mail to veranstaltung@hotel-hamburg.de or give us a call at +49 (0) 40 31 11 3 70 700.

• How many conference rooms do you have?

  The Hotel Hafen Hamburg has a total of 8 function rooms of various sizes. A combination of different rooms is possible as well.

• How many people fit in one room?

  Our meeting rooms can accommodate 2 to 400 people. For larger events, we will gladly inform you about a combination of our rooms.

• Can I send packages to the hotel prior the event?

  Yes, we will gladly accept your package 2 days prior the beginning of your event. Please note down the events name and date on your package.

• Is there a connection between Hotel Hafen Hamburg and Empire Riverside Hotel?

  Yes, both houses belong to same owner and are managed together. Therefore, we can offer you a combination of both houses for your event in the areas of function room and room. The hotels are only 400 meters apart.