Comfort at the port of Hamburg
Of course, the ship's captain inhabits some of the most beautiful rooms of the ship (or hotel). Our rooms of the category Captain are located in the building residence and are furnished with a tasteful ambience. The residence is the modern part of our house and has its own entrance and a private reception team. Despite the modern character, the maritime flair remains perfectly perceptible.
This category offers you the opportunity to express your desire for a harbor view without obligation.
Harbour, city or courtyard
20 € per person and day
18 € for 24 hours - parking cannot be reserved in advance
Early check-in for 40 € per room - Enjoy your room as early as 11 am (upon request)
Late check-out for 50 € per room - Enjoy your room until 3 pm (upon request)
18,50 €/16,00 € per person - book your discovery tour with us
30 € per night including breakfast for children of up to 14 years. Possible for Captain and family rooms
The Hotel Hafen Hamburg includes three building sections. The Traditional Building, located in an old sailor's home built in 1858. The Tower, which gives the hotel its unique shape. And the Residence, the new building of the house with it's own reception. The chosen room is located in the building Residence.
We assure the check-in at 3 pm and kindly ask you to check out before 11 am. If you would like to request an early check-in or late check-out please do not hesitate to contact us prior your arrival.
Breakfast times in the restaurant Port:
Daily from 6.30 am to 10.30 am
Due to renovation works the restaurant Port is closed from the 6th of January 2020 to approximately the 11th of March 2020
Breakfast times in the Hafen Diner:
Mon - Sat: 6:30 am to 11 am, Sun until 12 noon
There is no need to book your breakfast prior your arrival. We are looking forward to your spontaneous visit. Breakfast is charged at 20 € per person and day. Some packages and rates already include the breakfast costs.
Yes, there are a limited number of parking spaces in the courtyard of the hotel and in an adjacent public underground car park. The charge is 18 € for 24 hours. Unfortunately it is not possible to reserve a parking spot in advance. The height and width of the driveway are 1.8 meters.
By booking directly in the hotel or on the hotel website, we guarantee harbor view in the room category Commander with guaranteed harbor view. In the rooms of the categories commander, lieutenant and captain, the harbor view can be deposited as non-binding request.
In the traditional house, which is very classic and listed, are the main reception and the rooms of the categories sailor, lieutenant, cabin, commander, commander with harbour view, nautic, tiny class and our family rooms. This part of the building was built in 1862 and is also called old sailor's house.
A second reception can be found in the so-called residence building, which was built in 1995. In this modern part of the building are the rooms of the categorie captain.
Your are welcome to book your room online, via E-Mail at firstname.lastname@example.org or via telephone dialing +49 (0) 40 31 11 3 70 600.
Yes, we offer complimentary highspeed internet (4mbits/s). By request, you can choose an upgrade free of charge, which enables you to surf the internet with 12mbits/s for 24 hours. Please type in your 5-digit roomnumber (e.g. 30 000 - 50 000) and your last name to login.
Yes, you are welcome to spend your stay in our hotel with your dog. Regardless of the size of the dog we charge 20 € per dog per day.
No, since March 2017 we are a non-smoking hotel.
Usually, you can cancel our best flexibal rate until 12 pm on the day of arrival free of charge. For booking, please note that other rates or special dates e.g fairs, harbour birthday, holidays or New Years Eve the cancelation policy may vary.
Yes, all of our room prices include VAT and the local culture- and tourism-tax. In case you are traveling for business purposes, please be sure to fill out this document and send it to us or bring it with on your arrival, to excempt yourself from taxes.
In case you do not possess a creditcard, you have the possibility to book via telephone without providing credit card details (not applicable for every category, rate and date). In preference, you can book your room online and use the payment method PayPal.