Very nice stay and location
Wonderful stay, my husband and I enjoyed our experience
Nice Hotel, nice location.
Frank H., 07.12.2021
Very good experience, nice place.
Loved it. The only quibble... I wish we could have eaten in the restaurant on the second night. Unfortunately it was fully booked? We had a busy working day, the option to eat in the hotel would have helped greatly. But the recommendation for nearby options from reception was excellent. We did not have to travel far to eat. You could also do with USB charging points in the hotel room.
Shailesh C., 11.11.2021
Perfect! Thank you for a wonderful stay! I'll be back next time I'm in Hamburg.
Wonderful! The hotel made us feel rested.
Convenience, perfectly located, great view, good parking
It was an excellent stay
Very good. Quality service in a great hotel. Looking forward to all the facilities opening up again.
Very pleasant stay in your Hotel!
Guenther D., 09.10.2021
I would say the check-out was bad, because I had to leave that wonderful hotel. I was often here. I can not highlight a specific employee, but I would say, that all of your employees were great.
André G., 03.10.2021
The hotel location is perfect, located just by the Elbe side, not far at all from the old city and the new one.
We, the six of us, enjoyed our stay in your hotel and in Hamburg.
Very good. Stayed at the hotel for the third time and I hope to come back
Excelent! Very nice hotel with kindly staff and fine location.
Jørgen H., 21.09.2021
Had a great stay, lovely staff and yummy breakfast, super clean, would definitely recommend
I had a very pleasant stay in the hotel. It is situated with a great view over the harbor.
It was very nice in Hamburg, I've enjoyed my stay in this nice city and in your hotel. I hope to come in 2022 again. All the best for your wonderful stuff!
We will and have already recommended the hotel to family and Friends!
Barbara from S., 05.09.2021
Really great location, ideal for everything; we had drinks at the bar, they were excellent. Shame that the bar next to the checkin wasn't open as it looked really nice
I enjoyed it very much.
Hubertus T., 20.08.2021
Very good! Very good!
Best view of the port
All over good performance.
We had a great stay at this delightful hotel !
Really Nice experience!!
Very good as usual, no complains
The location is perfect.... the corner room in a residence building with glass walls and awesome view... amazing. The staff very kind and helpful. I am totallly impressed.
It was lovely, perfect!
Enjoyed it very much. Nice hotel and even nicer staff
Great Value, perfect location
great. recommended. would defiantly return
Great bar. Good service. Good food overall experience very good
Very nice stay! Very good Breakfast.
Eric W., 12.03.2020
great. very nice, nautical, and historical theme.
Greta location! Enjoyed our trip.
The hotel is pleasant to stay in, and is close to many interesting sites.
Shimon D., 03.03.2020
Beautiful view, historical place,
A Nice hotel in a central location with lots of things to see within walking distantce.
I love the ambiance at the Hotel & the service is very friendly, helpful & always go above & beyond. I used to come hear with my wife but now that she is gone I decided to visit again on my own & I will be back!
Randall W., 11.12.2019
Amazing stay at Hotel Hafen Hamburg! :)
It`s a nice place, great team.
ELI CARVAJAL R., 01.12.2019
Wonderfull. Nice People. Great food in restaurant
Good - it was a pleasure to stay here ... all very much appreciated !
The hotel is very good.
I'm very satisfied. Rooms are clean and spacious enough.
Filip V., 21.11.2019
Very good. I've enjoyed specialy the breakfast. It was super.
Great value for money, very convenient location, qualified staff. Using this hotel regularly.
Krzysztof K., 19.11.2019
Great value for money. Excellent location. Supportive staff. Using hotel on regular basis.
Krzysztof K., 19.11.2019
A good hotel with central location.
Halvor S., 18.11.2019
good stay, I request
Very Nice hotel.But the breakfast price is to high
Nice place in good location Good
An excellent Hotel with great personel.
Very good indeed. Don't miss Tower Bar and Willys bierstube.
Lars W., 12.11.2019
great location to see sights
dave n., 11.11.2019
Excellent, can't find a better hotel with such friendly staff, nice rooms and a super nice breakfast with several kinds of honeys.
Christin N., 10.11.2019
Very good hotel, clean and good service!
Yu J., 08.11.2019
Very satisfied mit everything
Csilla F., 08.11.2019
Nice and easy. Friendly staff and a great location in center of town.
Claus S., 20.10.2019
Everyone was extremely welcoming and helpful. I would recommend your hotel. Not your fault but the U-Bahn works complicated things a bit and when I rang re directions earlier in the month it wasn’t mentioned. Otherwise v good
Very, very pleasant.
Bartlomiej J., 15.08.2019
Excellent stay! Very friendly and helpful staff. Restaurants and waiters were wonderful. The room was very comfortable. We look forward to staying again next time we are in Hamburg.
Sandra G., 07.08.2019
We really enjoyed our stay at Hotel Hafen. An ideal location for seeing everything Hamburg has to offer. Thank You
Judith K., 07.08.2019
Excellent, alles perfekt
Gabriele K., 15.07.2019
Extremely satisfying and enjoyable. Will definitely return.
John B., 10.06.2019
We were delighted with our stay at your hotel and our room was fantastic .. a marvellous gesture from the young lady who checked us in. It would be nice to have an external lift built from the street to the hotel level, for those like us, who arrive by ship or S Bahn station with heavy luggage... we carried our cases up the steps!
We loved the antique artifacts in the old part of the Hotel and were thrilled to find a wooden trunk from the Royal Navy Navigation School, Portsmouth, England … the city where I was born. If ever you no longer have use for this truck, I would be happy to purchase it from the Hotel.
The Linden Covered Terrace and Service , Location and Views were excellent . Greek Waiter was charming.
The Tower Bar was great and so were the cocktails and the view. The upper deck in the ceiling was rather noisy, especially as it was full of giggling ladies … perhaps you could undertake something to soften the acoustics ? e.g. place Fleece behind the pictures or the wall paper??? It was a pity there is no Bar Food or a wider choice of nibbles, but quite understandable as you do not really have a kitchen up there in the sky. Will definitely recommend the Hotel and hope to come again ourselves . Thank You to the whole Team. Christine and Roland Jaletzke
Christine Jaletzke, 18.06.2018
To whom this may concern,
I have visited your Hotel and Restaurant twice already and am truly amazed how beautiful the Residenz / Hotel Hafen Hamburg is. Just the view from the Restaurant onto the harbour and view from the Tower is out of the world.
Our compliments to your staff for being ever so professionall and observant and friendly.
We will always recommend your Hotel especially for foreigners / Tourists wanting to visit Hamburg.
Thank you once again!
Marc Grützmacher , 06.06.2018
Lovely hotel. Excellent location. Great breakfasts. Helpful staff. I think we must have chosen to stay in a week when prices were higher than usual (but outside school holidays)
Stephen Greenhalgh, 15.04.2018
Good location. Frendly personal. We´ll be back !!!
Jarl Kahela, 16.12.2017