Look forward to:
Cabin
Functionality and Maritime Charm.
On a ship, a cabin refers to a living room or bedroom. Our cabins combine maritime charm with modernity. A portrait of our mascot Anita over your bed provides the Hamburg flair. This room will make your stay in our beautiful Hanseatic city an even more authentic experience.
View
City or Courtyard
Located at
residence building
Room Size
approx. 14m²
bed
Queen Size bed (1,60 m)
Rooms
- Modern furnishing
- Queen-size bed 1,60 x 2 m
- Phone with direct dial
- Safe for your valuables
- Minibar with a wide selection of drinks
Bathroom
- Shower
- Hair dryer
- Beauty mirror
- Bathrobe, slippers and cosmetic products on request
Entertainment
- Complimentary highspeed internet
- Full HD LED Smart-TV
- Complimentary sky SPORT and Bundesliga Conference
Further services
breakfast
23 € per person and day
underground parking/courtyard
18 € for 24 hours - parking cannot be reserved in advance
Early arrival
Early check-in for 40 € per room - Enjoy your room as early as 12 pm (upon request)
Sleep in
Late check-out for 50 € per room - Enjoy your room until 3 pm (upon request)
City- and harbour tours
18,50 €/16,00 € per person - book your discovery tour with us
Flower arrangement
25,00 € (varies depending on individual wishes) - A surprise that comes from the heart
Ground Plan Hotel Hafen Hamburg
The Hotel Hafen Hamburg includes three building sections. The Traditional Building, located in an old sailor's home built in 1858. The Tower, which gives the hotel its unique shape. And the Residence, the new building of the house. The chosen room is located in the building Residence.
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FAQs Rooms
When are check-in and check-out?
We assure the check-in at 3 pm and kindly ask you to check out before 11 am. If you would like to request an early check-in or late check-out please do not hesitate to contact us prior your arrival.
At what time is breakfast going to be served and do I have to book it in advance?
A good start to the day includes a delicious breakfast. Normally we provide you with our rich breakfast buffet. To ensure your safety, we offer you either a To Go breakfast or an exclusive à la carte breakfast instead of the buffet.
For further information, please click here.
Are there any parking facilities?
Yes, there are a limited number of parking spaces in the courtyard of the hotel and in an adjacent public underground car park. The charge is 18 € for 24 hours. Unfortunately it is not possible to reserve a parking spot in advance. The height and width of the driveway are 1.8 meters.
Which room categories offer harbour view?
If you book directly on the hotel website, the category Commander with Harbor View guarantees you a great view over the port of Hamburg.
In the rooms of the categories commander, lieutenant and captain, the harbor view can be deposited as non-binding request.What is the difference between the traditional and the modern part of the hotel?
In the traditional house, which is very classic and listed, are the reception and the rooms of the categories sailor, lieutenant, commander, commander with harbour view, nautic, tiny class and our family rooms. This part of the building was built in 1862 and is also called old sailor's house.
The second, so-called residence building, was built in 1995. In this modern part of the building you will find the rooms of the category Captain and cabin as well as our Hafen diner.
How do I book a room?
Your are welcome to book your room online, via E-Mail at reservierung@hotel-hamburg.de or via telephone dialing +49 (0) 40 31 11 3 70 600.
Is complimentary WIFI provided at the hotel?
Yes, we offer complimentary highspeed internet (4mbits/s). By request, you can choose an upgrade free of charge, which enables you to surf the internet with 12mbits/s for 24 hours. Please type in your 5-digit roomnumber (e.g. 30 000 - 50 000) and your last name to login.
Can I bring my dog?
Yes, you are welcome to spend your stay in our hotel with your dog. Regardless of the size of the dog we charge 20 € per dog per day.
Do you have smoking rooms?
No, since March 2017 we are a non-smoking hotel.
Can I cancel my booked room?
Usually, you can cancel our best flexibal rate until 12 pm on the day of arrival free of charge. For booking, please note that other rates or special dates e.g fairs, harbour birthday, holidays or New Years Eve the cancelation policy may vary.
Do prices include taxes?
Yes, all of our room prices include VAT and the local culture- and tourism-tax. In case you are traveling for business purposes, please be sure to fill out this document and send it to us or bring it with on your arrival, to excempt yourself from taxes.
Do I have to give my credit card details for booking?
In case you do not possess a creditcard, you have the possibility to book via telephone without providing credit card details (not applicable for every category, rate and date, only possible if you have a german address). In preference, you can book your room online and use the payment method PayPal or direct payment.