If you book directly on the hotel website, the category Commander with Harbor View guarantees you a great view over the port of Hamburg.
In the rooms of the categories commander, lieutenant and captain, the harbor view can be deposited as non-binding request.

In the traditional house, which is very classic and listed, are the reception and the rooms of the categories sailor, lieutenant, commander, commander with harbour view, nautic, tiny class and our family rooms. This part of the building was built in 1862 and is also called old sailor's house.

The second, so-called residence building, was built in 1995. In this modern part of the building you will find the rooms of the category Captain and cabin as well as our Hafen diner.

Your are welcome to book your room online, via E-Mail at reservierung@hotel-hamburg.de or via telephone dialing +49 (0) 40 31 11 3 70 600.

Usually, you can cancel our best flexibal rate until 12 pm on the day of arrival free of charge. For booking, please note that other rates or special dates e.g fairs, harbour birthday, holidays or New Years Eve the cancelation policy may vary.

Yes, all of our room prices include VAT and the local culture- and tourism-tax. In case you are traveling for business purposes, please be sure to fill out this document and send it to us or bring it with on your arrival, to excempt yourself from taxes.

In case you do not possess a creditcard, you have the possibility to book via telephone without providing credit card details (not applicable for every category, rate and date, only possible if you have a german address). In preference, you can book your room online and use the payment method PayPal or direct payment.

Yes, our hotel has two wheelchair friendly rooms. Furthermore, the restaurant Port and Willie's Bierstube, as well as the lobby are wheelchair accessible and free of obstacles.

The Hotel Hafen Hamburg is a building built in the 19th century, so not all rooms and hotel corridors are wheelchair friendly. However, there are several elevators in the building that allow access to many floors.