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Data Protection - Privacy Statement

Data Protection Statement of Wilhelm Bartels GmbH & Co. KG

We appreciate you visiting our websites and we thank you for your interest in our hotels. Protection of personal data is a very important issue for us. Therefore, the processing of personal data of a data subject, for instance of names, postal or e-mail addresses and phone numbers, is carried out in accordance with the applicable European and national legislation.

If data processing is necessary, but there is no legal basis for such processing, we generally request a consent from the data subject.

You can revoke your declaration of consent with future effect at any time. Please contact then the controller. Contact information is indicated at the end of this data protection statement.

In the following chapters, our company Wilhelm Bartels GmbH & Co. KG (hereinafter called “our company”, “we”, “us” etc.) would like to inform the general public about nature, extent and purpose of the data processed. In this data protection statement the persons concerned shall furthermore be informed of the rights granted to them.


Definitions

The data protection statement of our company is based on the terms, which the European legislative and regulatory authority uses in the EU General Data Protection Regulation (hereinafter called “GDPR”). Our data protection statement aims to be easy to read and to understand by general public as well as by our customers or business partners. To guarantee this we shall first explain the terms used.

We use in this data protections statement and on our internet homepage, inter alia, following terminology:

Personal data means any information relating to an identified or identifiable natural person ('data subject'). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Data subject means any identified or identifiable natural person whose personal data is processed by the party responsible for the processing.

Processing means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Restriction of processing means the marking of stored personal data with the aim of limiting their processing in the future.

Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.

Pseudonymisation means the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.

Controller or the party responsible for the processing means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

Processor means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

Recipient means a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients.

Third party means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

Consent of the data subject means any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.


Rights of the data subject

Right to confirmation: Every data subject shall have the right to obtain from the controller confirmation as to whether or not personal data concerning him or her are being processed.
If a data subject wishes to make use of this right of confirmation, he/she can contact the controller at any time.

Right of access by the data subject: Any data subject affected by the processing of personal data shall have the right at any time and free of charge to obtain from the controller information concerning the personal data stored about him or her and to get a copy of such information. Furthermore, the European legislative and regulatory authorities have granted to the data subject rights on the following information:

  • the purposes of the processing
  • the categories of personal data concerned
  • the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations
  • where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period
  • the existence of the right to request from the controller rectification or erasure of personal data or restriction of processing of personal data concerning the data subject or to object to such processing
  • the right to lodge a complaint with a supervisory authority
  • where the personal data are not collected from the data subject, any available information as to their source
  • the existence of automated decision-making, including profiling, referred to in the Art. 22 Para. 1 and 4 GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject

Further, the data subject has also right of access to information, whether personal data are transferred to a third country or to an international organisation. If that is the case, the data subject shall have the right to be informed of the appropriate safeguards relating to the transfer.

When the data subject wishes to make use of this right of access, he or she can at any time contact the data processing controller.

Right to rectification: Every data subject shall have the right to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her. Further, taking into account the purposes of the processing, the data subject shall also have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

If the data subject wishes to make use of this right of rectification, he or she can at any time contact the data processing controller.

Right to erasure (right to be forgotten): Every data subject shall have the right to obtain from the controller the erasure of personal data concerning him or her without undue delay, where one of the following grounds applies and data processing is not necessary:

  • The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
  • The data subject withdraws consent on which the processing is based according to Art. 6 Para. 1 lit. a GDPR, or Art. 9 Para. 2 lit. a GDPR, and where there is no other legal ground for the processing.
  • The data subject objects to the processing pursuant to Art. 21 Para 1 GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Art. 21 Para 2 GDPR.
  • The personal data have been unlawfully processed.
  • The personal data must be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject.
  • The personal data have been collected in relation to the offer of information society services referred to in Art. 8 Para. 1 GDPR.

If one of the abovementioned reasons applies and the data subject would like to demand erasure of his or her personal data, which have been stored by us, he or she can at any time contact the controller. The request of the data subject will be fulfilled promptly.

If the personal data have been made public by our company and if we as controller are obliged pursuant to Art. 17 Para 1 GDPR to erase the personal data, our company taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform other controllers which process the disclosed personal data that the data subject has requested from these other data controllers the erasure of all links to such personal data or of copies or replications of such personal data. This paragraph shall not apply if processing is necessary. The controller will then case-by-case make the necessary arrangements.

Right to restriction of processing: Each data subject affected by the processing of personal data shall have the right to request from the controller restriction of processing where one of the following condition applies:

  • The accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data.
  • The processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of their use instead.
  • The controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defence of legal claims.
  • The data subject has objected to processing pursuant to Art. 21 Para. 1 GDPR and the verification is pending, whether the legitimate grounds of the controller override those of the data subject.

If one of the abovementioned reasons is present and the data subject would like to request restriction of his or her personal data, which have been stored by us, he or she can at any time contact the controller. The restriction of processing will be effectuated without delay.

Right to data portability: Each data subject affected by the processing of personal data shall have the right to receive the personal data concerning him or her, which he or she has provided to a controller, in a structured, commonly used and machine-readable format. He or she has also the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, where the processing is based on consent pursuant to Art. 6 Para. 1 lit. a GDPR or Art. 9 Para. 2 GDPR or on a contract pursuant to Art. 6 Para. 1 lit. b GDPR and the processing is carried out by automated means. Right of data portability shall not apply to processing necessary for the performance of a task to be carried out in the public interest or in the exercise of official authority delegated to the controller.

In exercising his or her right to data portability pursuant to Art. 20 Para. 1 GDPR, the data subject shall have the right to have the personal data transmitted directly from one controller to another, where technically feasible and provided that this right shall not adversely affect the rights and freedoms of others.

In order to enforce the right to data portability the data subject can at any time contact the controller.

Right to object: Each data subject affected by the processing of personal data shall have the right to object, on grounds relating to his or her particular situation, at any time to processing of personal data concerning him or her which is based on Art. 6 Para. 1 lit. e GDPR or Art. 6 Para. 1 lit f GDPR. This also applies to profiling based on those provisions.

In case of an objection our company shall no longer process the personal data, unless we can show compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or the processing serves the purposes of establishment, exercise or defence of legal claims.

Where personal data are processed by our company for direct marketing purposes, the data subject shall have the right to object at any time to processing of personal data concerning him or her for such marketing. This includes also profiling to the extent that it is related to such direct marketing.

Where the data subject submits an objection to us against processing for direct marketing purposes, the personal data shall no longer be processed for such purposes by us.

Where personal data are processed for scientific or historical research purposes or statistical purposes pursuant to Art. 89 Para. 1 GDPR, the data subject, on grounds relating to his or her particular situation, shall have the right to make an objection to us against processing of personal data concerning him or her, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

In order to exercise the right to object, the data subject may directly contact the controller. In the context of the use of information society services, and notwithstanding Directive 2002/58/EC, the data subject may exercise his or her right to object by automated means using technical specifications.

Automated individual decision-making, including profiling: Each data subject affected by the processing of personal data shall have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects on him or her, or in a similar manner significantly affects him or her. The aforementioned right shall not apply, if the decision

  • is necessary for entering into, or performance of, a contract between the data subject and a data controller;
  • is authorised by Union or Member State law to which the controller is subject, and this legislation lays down suitable measures to safeguard the rights, freedoms and legitimate interests of the data subject; or
  • is based on explicit consent of the data subject

If the decision to enter into, or to perform, a contract between the data subject and the controller is required, or if the decision is made with the explicit consent of the data subject, our company shall implement suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his or her point of view and to contest the decision.

If the data subject wishes to assert the right of automated individual decision-making, he or she can contact the controller at any time.

Right to revoke the declaration of consent: Each data subject affected by the processing of personal data shall have the right to withdraw his or her consent at any time.

If the data subject wishes to make use of the right to revoke the declaration of consent, he or she can contact the controller at any time.

Right to lodge a complaint with a supervisory authority: Without prejudice to any other administrative or judicial remedy, every data subject shall have the right to lodge a complaint with a supervisory authority, in particular in the Member State of his or her habitual residence, place of work or place of the alleged infringement if the data subject considers that the processing of personal data relating to him or her infringes this Regulation. A list of the state data protection officers and their contact details can be found at the following link:

https://www.bfdi.bund.de/DE/Service/Anschriften/anschriften_table.html (in German)

The data protection supervisory authority responsible for us is:

The Hamburg Commissioner for Data Protection and Freedom of Information
Ludwig-Erhard-Str. 22, 7.OG
20459 Hamburg
Phone: +49 (0) 40 428 54-40 40
Email: mailbox@datenschutz.hamburg.de

Legal basis for the processing of personal data

Insofar as we obtain the consent of the data subject for processing of personal data, the Art. 6 Para. 1 lit. a GDPR serves as legal basis.

In the processing of personal data required to fulfil a contract of which the data subject is a party, the Art. 6 Para. 1 lit. b GDPR serves as legal basis. This also applies to processing operations required to carry out pre-contractual measures.

Insofar as processing of personal data is required to fulfil a legal obligation to which we are subject, Art. 6 Para. 1 lit. c GDPR serves as legal basis.

If processing is necessary to safeguard the legitimate interests of our company or of a third party, and if the interest, fundamental rights and fundamental freedoms of the data subject do not prevail over the first mentioned interest, Art. 6 Para. 1 lit. f GDPR serves as legal basis for data processing.

Routine deletion and blocking of personal data

The controller processes (in this connection also: stores) the personal data of the data subject only for the period necessary to achieve the purpose of the storage or,

if the processing is required by the European legislative and regulatory authorities, or laid down in another law or regulation to which the controller is liable.

If the purpose of the storage ceases to apply, or if a storage period prescribed by the European directives and regulations or by any other relevant legislator expires, the personal data will be routinely blocked or deleted in accordance with the statutory provisions.

Cooperation with processors and third parties

If we disclose data to other people and companies (processors or third parties) as part of our processing, transmit them to them or otherwise grant them access to the data, this will only be done on the basis of legal permission (e.g. if the data is transmitted to third parties, as to payment service providers, in accordance with Art. 6 Para. 1 lit. b GDPR for the fulfillment of the contract), you have consented, a legal obligation provides for this or on the basis of our legitimate interests (e.g. when using agents, web hosts, etc.).

If we commission third parties to process data on the basis of a so-called "order processing contract", this is done on the basis of Art. 28 GDPR.

Privacy in recruitment and in the application process

The controller collects and processes personal data for the purposes of the application procedure. The processing can also be done electronically. This is particularly the case where an applicant submits the corresponding documents to the controller by means of electronic communications, e.g. by e-mail. If the controller concludes a contract of employment with one applicant, the transmitted data are stored for the purpose of executing the employment relationship in compliance with the statutory provisions. If the controller does not conclude a contract of employment with any of the applicants, the application documents will automatically be deleted six months after the notification of letter of rejection, provided that deletion does not conflict with any other legitimate interests of the controller. In this context other legitimate interest means for instance a burden of proof in legal proceedings pursuant to the General Law on Equal Treatment (AGG).

Information on video surveillance in our properties

Video surveillance is a particularly intensive form of processing personal data. Almost everyone feels uncomfortable when they are under video surveillance. This is also referred to as "surveillance pressure". Not being exposed to this pressure is almost one of the basic human needs.

Another human need, however, is the desire for security. Individuals and communities, but also inanimate things such as objects and systems, derive great benefit from an environment that is free of security risks or dangers.

Video surveillance is subject to strict data protection requirements for good reasons. On the other hand, the security interests of the controller must also be fairly assessed. Because often these interests are not limited to the controller alone. Employees, interested parties, suppliers, customers, tenants, guests, visitors, etc. may also have a need for security, which can be satisfied by a moderate and sensible use of video surveillance.

Even if some of the following information is already mentioned elsewhere in this data protection declaration, we would like to list all the information in this section of the text as it can also be found in a detailed information sign for video surveillance (information sheet according to Art. 13 GDPR):

Name and contact details of controller and, if applicable, his representative:
To be found at the bottom of this Data Protection Statement.

Contact details of the data protection officer:
To be found at the bottom of this Data Protection Statement.

Purposes and legal basis of data processing:
Investigation and detection of criminal offences as well as other security-related events. Art. 6 Para. 1 lit. f EU General Data Protection Regulation.

Legitimate interests pursued:
Safety of employees, guests, visitors, etc. Protection of property, exercise of domiciliary rights.

Duration of storage or criteria for determining the duration:

In our properties, image data is usually deleted after 72 hours at the latest, insofar as the purpose of the storage has also ceased to apply at this time.

In doing so, we follow a recommendation of the independent data protection authorities of the federal and state governments (Data Protection Conference - DSK).

With a storage period of 72 hours, according to the DSK's justification, the supervisor can regularly pursue his security interests, while at the same time the interests of the data subjects worthy of protection remain protected.

If necessary, a special monitoring purpose may justify longer storage. However, this must be adequately justified.

Recipients or categories of recipients of the data (if data transfer takes place):

The data controller will not transfer the personal data to a third country or an international organisation.

Information on the rights of the data subject

See also the section "Rights of the data subject" at the top of this Data Protection Statement. For video surveillance in summary:

The data subject has the right to obtain confirmation from the controller as to whether personal data concerning him or her are being processed; if this is the case, he or she has a right of access to such personal data and to the information specified in Article 15 of the GDPR.

The data subject has the right to obtain from the controller the rectification without delay of inaccurate personal data concerning him or her and, where applicable, the completion of incomplete personal data (Article 16 GDPR).

The data subject has the right to obtain from the controller the erasure without delay of personal data concerning him or her, where one of the grounds listed in detail in Article 17 of the GDPR applies, e.g. where the data are no longer needed for the purposes pursued (right to erasure).

The data subject has the right to request the controller to restrict processing if one of the conditions listed in Art. 18 GDPR applies, e.g. if the data subject has objected to the processing, for the duration of the controller's review.

The data subject shall have the right to object at any time, on grounds relating to his or her particular situation, to the processing of personal data concerning him or her. The controller shall then no longer process the personal data unless it can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the establishment, exercise or defence of legal claims (Article 21 GDPR).

Without prejudice to any other administrative or judicial remedy, any data subject shall have the right to lodge a complaint with a supervisory authority if the data subject considers that the processing of personal data relating to him or her infringes the GDPR (Art. 77 GDPR). The data subject may exercise this right before a supervisory authority in the Member State of his or her residence, place of work or the place of the alleged infringement. In Hamburg, the competent supervisory authority is:

The Hamburg Commissioner for Data Protection and Freedom of Information
Ludwig-Erhard-Str. 22, 7.OG
20459 Hamburg
Phone: +49 (0) 40 428 54-40 40
Email: mailbox@datenschutz.hamburg.de


Security of personal data

Our company shall take numerous technical and organizational measures in order to protect your personal data against accidental or illegal destruction, alteration, loss, unlawful disclosure or unauthorized access.

Nevertheless, for instance internet-based data transfer can principally bear gaps in the security, and therefore absolute protection cannot be guaranteed. For this reason, any data subject is free to communicate personal data to us in an alternative way, for instance by telephone.


Website Encryption

This site TLS-encryption for security reasons and to protect the transmission of confidential content, such as the requests you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http: //" to "https: //" and by the lock symbol in the browser line.

If encryption is activated, the data that you transmit to us cannot be read by third parties.


Collection of general data and information

Our website collects a number of general data and information each time the website is accessed by data subject or an automated system. This general data and information is stored in the log files of the server. Following data can be collected:

  • browser types and versions used
  • operating system used by the accessing computer
  • website from which an accessing system gets to our website (so called referrers)
  • sub-websites, which are accessed via an accessing system on our website
  • date and time of access to our website
  • web protocol address (IP address)
  • Internet service provider of the accessing system
  • other similar data and information, which is used to protect our information technology systems against possible attacks

When using this general data and information, our company does not draw any conclusions about the data subject. In fact, this information is needed in order:

  • to deliver the contents of our website correctly
  • to optimize the content of our website as well as possibly the advertising for it
  • to ensure long-term functionality of our information technology systems and of the technology on our website
  • to provide law enforcement authorities with necessary information related to criminal prosecution in case of a cyberattack

This collected data and information is therefore evaluated by our company on the one hand statistically, and on the other hand to increase data protection and data security in our company, and last but not least to ensure the best possible level of protection for the personal data processed by us. The anonymous data of the server log files are stored separately from all personal data provided by the data subject.

This data is not amalgamated with other data sources.

This data is recorded on the basis of Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of his website - the server log files must be recorded for this.


Request by E-Mail, Phone or Fax

If you contact us by e-mail, phone or fax, your request, including all personal data resulting from it (name, request), will be stored and processed by us for the purpose of processing your request. We will not pass on this data without your consent.

This data is processed on the basis of Art. 6 Para. 1 lit. b GDPR, if your request is related to the fulfilment of a contract or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of inquiries addressed to us (Art. 6 Para. 1 lit. f GDPR) or on your consent (Art. 6 Para. 1 lit. a GDPR) if this was queried.

The data you send to us via contact requests will remain with us until you request deletion, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions - especially legal storage periods - remain unaffected.


Data transmission via web form

Data subject has an option to register on the website of the controller stating his or her personal data. During the registration process the respective entry windows indicate, which personal data are transmitted to the controller. The personal data entries made by the data subject are exclusively intended for internal use of the controller, this data is collected and stored for the purposes of own use. The controller can transmit the data to one or to several processor(s), e.g. to parcel service which also makes only internal use of the personal data and acts under the responsibility of the controller.

By registration on the website of the controller the following data is also stored: data subject’s IP address, which the internet service provider has assigned, the date and the exact time at the moment of the registration. These data are stored against the background of being the only way to prevent misuse of our services. If necessary, these data can enable clearing up offences or copyright infringements committed. Insofar it is necessary to store this data as to protect the controller. In general, these data are not transmitted to a third party, unless there is a legal obligation to a transmission, or the data transmission serves legal pursuit of rights or criminal prosecution.

When the data subject registers himself or herself on the website and voluntarily supplies personal data, it enables the controller to offer to him or her content and services, which can by the very nature of the issues only be offered to registered users.

This data is processed on the basis of Art. 6 Para. 1 lit. b GDPR, if your request is related to the fulfilment of a contract or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of inquiries addressed to us (Art. 6 Para. 1 lit. f GDPR) or on your consent (Art. 6 Para. 1 lit. a GDPR) if this was queried.

The data you send to us via contact requests will remain with us until you request deletion, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions - especially legal storage periods - remain unaffected.


Table reservation via thefork (formerly "Bookatable")

On our website a form is available for making a reservation in our restaurant. If you make use of this opportunity, the data entered in the input mask will be transmitted to us and saved. The data we collect:

  • Desired time of reservation
  • Salutation
  • E-mail address
  • Name
  • Phone number
  • Number of persons
  • Message

At the time of sending the message, the following data is also stored - anonymized:

  • IP address of the user
  • Date and time of registration

For the processing of the data, your consent is obtained within the transmission process and reference is made to this data protection statement.

The database is provided by La Fourchette SAS, 70, rue Saint-Lazare, 75009 Paris, France.

Legal basis for the processing of data is the fulfilment of reservation agreement and thus Art. 6 Para. 1 lit. b GDPR.

Processing of personal data from the input mask serves us to process the reservation request. thefork itself uses the data to offer you reservation services and to pass on your reservation to our restaurant. Furthermore, the data is used to indicate the earlier table reservations and cancellations. The other personal data processed during the transmission process serve to prevent misuse and to ensure the security of our information technology systems.

The data will be deleted as soon as it is no longer necessary for the achievement of the purpose for which it is collected. This is the case for the personal data from the input mask when 3 years have passed since the last table reservation. Then the data will also be deleted from thefork. If new data is communicated, the data will be updated, which means that the cancellation period starts on the expiry of the three-year-period from the date of the last update.

For more information on data protection at thefork, please visit: https://www.thefork.com/legal#PrivacyPolicy


Room reservation via cBooking

For the room reservations through our website we have engaged the online service cBooking of HotelNetSolutions GmbH, Genthiner Str. 8, 10785 Berlin, Germany, www.hotelnetsolutions.de.

If you want to book a room in our hotel, it is necessary for the conclusion of the contract that you provide such personal information which we need to process your booking. Mandatory data required for the execution of the contracts are marked separately, other details are voluntary. The data is entered into an input mask and transmitted to us and stored. The following data will be collected when making a booking:

  • IP address of the user
  • Date and time of the booking
  • Room category and number of persons
  • Desired dates for the stay
  • If necessary, additional matters (arrangements, restaurant, equipment)
  • If necessary, message to the hotel (special wishes)
  • Salutation
  • Name of the person making the booking
  • Name of the person intending to stay in the hotel (is different from the booking person)
  • Address
  • E-mail address
  • Phone number
  • If applicable, different billing address
  • Country
  • Credit card details

The data will also be forwarded to the provider of the online service cBooking as well as to payment service providers. In general, the data is passed on to third parties only if the disclosure is necessary for the purpose of executing a contract, or for billing purposes, or to collect a fee, or if you have expressly given your consent to it. In this regard we pass on only the data required in each specific case.

Categories of data recipients are:

  • the respective delivery / mail order company (disclosure of name and address)
  • debt collection agencies, if the payment must be collected forcibly (disclosure of name, address and order details)
  • payment institutions for the purpose of collecting debts, insofar as you have chosen direct debit as the method of payment
  • payment service providers - depending on the choice of payment method.

The legal basis is provided by the Art. 6 Para. 1 lit. b GDPR. With regard to the voluntary data, the legal basis for the processing of the data is Art. 6 Para. 1 lit. a GDPR. There is an Order Processing Agreement ("DPA") between the controller and cBooking according to Art. 28 Para. 3 GDPR.

The collected compulsory information is required to perform the contract with the user (for the purpose of sending the goods and confirming the content of the contract). We use for this reason the data to answer your inquiries, to process your booking, also when appropriate to check the creditworthiness, or the recovery of a claim, as well as for the purpose of technical administration of the websites. The voluntary information is provided to prevent misuse and, where appropriate, to help clearing up criminal offences. We may also process the information you provide to inform you about other interesting products in our portfolio, or to send you e-mails containing information.

The data will be deleted as soon as it is no longer necessary for the achievement of the purpose for which it is collected. Due to commercial and tax regulations, we are obliged to save your address, payment and order data for a period of ten years after execution of the contract. However, after 3 years, we restrict processing, i.e. your data will only be used to comply with legal obligations. If there is a continuing obligation between us and the user, we store the data during the entire contract period, and for a period of ten years thereafter (see above). With regard to the data provided voluntarily, we will delete the data on the expiry of the three-year-period from the date of the execution of the contract, insofar as no further contract is concluded with the user during this time; if this is the case, the data will be deleted when 3 years have passed after the date of execution of the last contract.

If the data are necessary for the fulfilment of a contract or for the execution of pre-contractual measures, a premature deletion of the data is only possible, insofar as contractual or legal obligations do not preclude a deletion. Otherwise, you are free to have the personal data provided on registration deleted from the database of the controller. With regard to the voluntary data, you can at any time withdraw your consent to processing by giving a notice to the controller. In this case the voluntarily given data will be deleted immediately.


myhotelshop

This website uses the "myhotelshop" service to check availability and bookings. The provider of "myhotelshop" is myhotelshop GmbH, Flossplatz 6, 04107 Leipzig (hereinafter referred to as "myhotelshop").

By using the booking system on our website, myhotelshop receives your contact data and the information required to process the booking (e.g. date and duration of stay, reservation number, accommodation). We use the MHS tracking pixel from myhotelshop on our booking confirmation page. For this purpose, we use cookies from myhotelshop in accordance with the section "Cookies". The integration of the MHS Tracking Pixel enables us to determine the conversion rate, i.e. how many website visitors have made a transaction in order to improve our service. The MHS Tracking Pixel provides us with transaction data such as turnover, currency etc. We are also provided with the reservation number for fraud prevention purposes.

The legal basis for the processing is Art. 6 Para. 1 lit. f GDPR or Art. 6 Para. 1 lit. b GDPR, insofar as the processing is carried out for the fulfilment or preparation of a contract. The processing of your data takes place within the European Union, a transfer to third countries is not intended in this respect. The processing is carried out for the purposes of contract fulfilment, fraud prevention, measurement of the web audience, demand-oriented design of websites as well as for billing purposes. The data is processed by myhotelshop for the fulfilment of contractual obligations with us and deleted on request, unless there are legal obligations to retain data.

You have the right to object to the processing. You have the right to object on grounds relating to your particular situation, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or where the processing is necessary for the establishment, exercise or defence of legal claims (Article 21 Para. 1 GDPR). You can deactivate or restrict the transmission of cookies by changing the settings in your internet browser. Cookies that have already been stored can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all the functions of the website to their full extent.

For further information on the purpose and scope of processing by the provider, please refer to the privacy policy of myhotelshop at: https://www.myhotelshop.com/de/terms-and-conditions


HERA – Hotel Reservation Bot

On our website, we use a service of the provider Hotel Res Bot UG (haftungsbeschränkt), Mönchsgasse 48, 50737 Cologne (hereinafter referred to as "HERA").

HERA is a Hotel Email Reservation Assistant, which scans our incoming emails and sends available offers before our reservation agents even see the email. However, HERA is not able to fully automatically respond to all Emails to our property - some must still be managed by the hotel team. This add-in helps us by automatically extracting the key request information from the incoming email. Once you confirm that the extracted info is correct, HERA checks our hotel system for valid offers, puts them in an email and sends them to the requester.

We process your data for the quick and efficient handling of your reservation request, which is our legitimate interest. The legal basis for the processing in this respect is Art. 6 Para. 1 lit. f GDPR. Otherwise, the legal basis for the processing of your personal data related to your reservation or reservation request is the performance of the contract or the implementation of pre-contractual measures pursuant to Art. 6 Para. 1 lit. b GDPR. There is a Data Processing Agreement ("DPA") between us and Hotel Res Bot UG (haftungsbeschränkt) pursuant to Art. 28 Para. 3 GDPR.

Your data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. Due to commercial and tax regulations, we are obliged to store your address, payment and order data for a period of 10 years after the contract has been carried out. However, after 6 years, we restrict processing, i.e. H. Your data will only be used to comply with legal obligations. If there is a permanent obligation between us and the user, we save the data for the entire term of the contract and for a period of ten years thereafter (see above). With regard to the voluntarily provided data, we will delete the data 6 years after the contract has been executed, provided that no further contract is concluded with the user during this time; In this case, the data will be deleted 6 years after the last contract has been carried out.

If the data is necessary to fulfill a contract or to carry out pre-contractual measures, the data can only be deleted prematurely unless there are contractual or legal obligations to prevent deletion. Otherwise, you are free to have the personal data provided during registration completely deleted from the data base of the person responsible. Regarding the voluntary data, you can revoke your consent to the person responsible at any time. In this case, the voluntary data will be deleted immediately.

Information on data protection at HERA can be found here: https://www.hotel-reservation-bot.de/en-privacy-policy/


Hotelchamp

In order to improve our online booking process and to personalize and optimize our interaction with you, we use the services of Hotelchamp B.V., Johan Huizingalaan 763, 1066 VH Amsterdam, Holland, a professional provider of online software and services.

In providing this service, Hotelchamp may process some of your personal data on our behalf. We and Hotelchamp can process data such as your e-mail address, IP address and your browser fingerprint in combination with your booking data and other interactions on our website to prepare content and offers that we think are relevant to you and can be appealing.

The legal basis is our legitimate interest in accordance with Art. 6 Para. 1 lit f GDPR, i.e. interest in secure and efficient provision and the optimization of our online booking process.

We have concluded a Data Processing Addendum (“DPA”) contract with Hotelchamp. In this we oblige Hotelchamp to protect the data of our customers and not to pass them on to third parties.

Further information can be found in Hotelchamp's data protection declaration at: https://www.hotelchamp.com/privacy-policy


Voucher/ Ticket shop via Incert

For the purpose of ordering vouchers we have integrated on our website voucher and ticket system of the company Incert eTourismus GmbH & Co. KG, Leonfeldnerstr. 328, A-404 Linz, Austria, www.incert.at.

If you order vouchers from us, it is necessary for the conclusion of the contract that you provide such personal data that we need for the processing of your order. Mandatory data required for the execution of the contracts are marked separately, other details are voluntary. The data is entered into an input mask and transmitted to us and stored. The following data will be collected when making an order:

  • IP address
  • date and time of booking
  • salutation
  • if applicable, title(s)
  • name
  • date of birth
  • address
  • e-mail address
  • phone number
  • country
  • vouchers purchased
  • method of payment
  • date of booking
  • price/amount
  • gift cards
  • if applicable, deviating billing address
  • if applicable, further data depending on the method of payment -> see under Payment services

In general, the data is passed on to third parties only if the disclosure is necessary for the purpose of executing a contract, or for billing purposes, or to collect a fee, or if you have expressly given your consent to it. In this regard we pass on only the data required in each specific case. Categories of data recipients are:

  • the respective delivery / mail order company (disclosure of name and address)
  • debt collection agencies, if the payment must be collected forcibly (disclosure of name, address and order details)
  • payment institutions for the purpose of collecting debts, insofar as you have chosen direct debit as the method of payment
  • payment service providers - depending on the choice of payment method.

Legal basis is Art. 6 Para. 1 lit. b GDPR. With regard to the voluntary data, the legal basis for the processing of the data is Art. 6 Para. 1 lit. a GDPR. A Data Processing Agreement (“DPA”) was concluded between the controller and the company Incert.

The collected compulsory information is required to perform the contract with the user (for the purpose of sending the goods and confirming the content of the contract). We use thus the data to answer your inquiries, to process your booking, when appropriate to check the creditworthiness, or the recovery of a claim, as well as for the purpose of technical administration of the websites. The voluntary information is provided to prevent misuse and, where appropriate, to help clearing up criminal offences. We may also process the information you provide to inform you about other interesting products in our portfolio, or to send you e-mails containing information.

The data will be deleted as soon as it is no longer necessary for the achievement of the purpose for which it is collected. Due to commercial and tax regulations, we are obliged to save your address, payment and order data for a period of ten years after execution of the contract. However, after 6 years, we restrict processing, i.e. your data will only be used to comply with legal obligations. If there is a continuing obligation between us and the user, we store the data during the entire contract period, and for a period of ten years thereafter (see above). With regard to the data provided voluntarily, we will delete the data on the expiry of the seven-year-period from the date of the execution of the contract, insofar as no further contract is concluded with the user during this time; if this is the case, the data will be deleted when 6 years have passed after the date of execution of the last contract.

If the data are necessary for the fulfilment of a contract or for the execution of pre-contractual measures, a premature deletion of the data is only possible, insofar as contractual or legal obligations do not preclude a deletion. Otherwise, you are free to have the personal data provided on registration deleted from the database of the controller. With regard to the voluntary data, you can at any time withdraw your consent to processing by giving a notice to the controller. In this case the voluntarily given data will be deleted immediately.

Payment services
We have integrated payment services on our site. The integration solution is encrypted.

PayPal

We have integrated PayPal components on this website. PayPal is an online payment service provider. Payments are made through virtual private or business accounts. In addition, PayPal allows you to process virtual payments through credit cards, if you do not have a PayPal account. A PayPal account is managed via an email address, which is why there is no classical account number. PayPal makes it possible to trigger online payments to third parties or to receive payments. PayPal also takes on trustee duties and offers buyer protection services.

The European operating company of PayPal is PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg.

If you select "PayPal" as a payment option during the order process in our online shop, your data will be automatically transmitted to PayPal. By selecting this payment option, you consent to the transfer of personal data required for payment processing.

The personal data transmitted to PayPal are usually first name, last name, address, email address, IP address, telephone number, mobile phone number or other data required for payment processing. For the execution of a purchase contract necessary details include personal data, which are in connection with the respective order.

The purpose of the transmission of the data is payment processing and fraud prevention. We will transfer personal data to PayPal particularly if there is a legitimate interest in the transmission.

PayPal may disclose, if necessary, personal information to affiliated companies and service providers or subcontractors, insofar as it this is required to fulfil the contractual obligations or to process the data on behalf of the controller.

The data subject has at any time the opportunity to revoke the consent to the handling of personal data to PayPal. A revocation has no effect on personal data that must be processed, used or transmitted for (contractual) payment processing.

The applicable privacy policy of PayPal is available at https://www.paypal.com/webapps/mpp/ua/privacy-full


Credit card

We have integrated on our website components for payment via credit card. These enable cashless payment for products and services on the Internet. The operating company is Concardis GmbH, Helfmann Park 7, 65760 Eschborn, www.concardis.com. For the payment procedure we use an encrypted interface between the hotel software and the Concardis GmbH. This interface is provided by 3C Payment Luxembourg S.A., 5-7 rue Léon Laval, L-3372 Leudelange, Grand Duchy of Luxembourg, www.3cpayment.com.

If you select "credit card" as a payment option during the ordering process in our online shop, your data will be automatically transmitted to the credit card company. By selecting this payment option, you consent to the transfer of personal data required for payment processing.

When making a purchase via credit card you submit your name, your credit card number, verification number and the expiration date of the credit card to the credit card company. The processing is done in encrypted form. Subsequently the credit card company proceeds with the payment to us after a technical check.

The purpose of the transmission of the data is merely the processing of payments.

For more information, please visit www.concardis.com.


Klarna

We have included components from Klarna on our website. Klarna is an online payment service provider that allows you to buy on account or with flexible payment by instalments. In addition, Klarna offers other services such as buyer protection, or identity and credit checks. If you select during the booking process either "Purchase on account" or "Installment purchase" as a payment option, your data is automatically transmitted to Klarna. By selecting one of these payment options, you consent to the transfer of personal data required to process the invoice or instalment purchase, or to identity and credit checks.

Operating company is Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden.

Personal data transmitted to Klarna are usually:

  • name
  • address
  • date of birth
  • gender
  • e-mail address
  • IP address
  • phone number and
  • if applicable, other data which are necessary for processing an invoice or an instalment purchase.

The execution of a purchase contract also requires personal data, which are necessary in connection with the respective order. In particular, mutual exchange of payment information may emerge, including e.g. bank details, card number, expiry date and CVC code, number of items, article number, data on goods and services, prices and taxation, information on previous purchasing behaviour or other information about your financial situation.

The purpose of the data transmission is, in particular, to verify identity, to administer payments and to prevent fraud. We will transmit your data to Klarna especially if there is a legitimate interest in the transmission. The personal data exchanged between Klarna and us are transmitted by Klarna to credit reference agencies. Aim of this transmission is to check identity and creditworthiness.

Klarna also transfers the personal data to affiliated companies (Klarna Group) and service providers or subcontractors, insofar as this is necessary to fulfil the contractual obligations, or to process the data on behalf of the controller.

To decide on the establishment, implementation or termination of a contractual relationship, Klarna collects and uses data and information about the previous payment behaviour of the data subject. Data and information are also used and collected on hand of behaviour scores to predict future behaviour (so-called scoring). Calculations of the scoring are carried out on the basis of scientifically recognized mathematical and statistical methods.

You have the option of revoking the consent to the handling of personal data in relation to Klarna at any time. A revocation has no effect on personal data that indispensably must be processed, used or transmitted for (contractual) payment processing.

Klarna's applicable privacy policy can be found at https://cdn.klarna.com/1.0/shared/content/policy/data/en_en/data_protection.pdf


Concardis

We use the payment service provider ConCardis from ConCardis GmbH, Helfmann-Park 7, 65760 Eschborn (hereinafter "ConCardis") for payment processing. ConCardis is certified according to the "Payment Card Industry Data Security Standard (PCI DSS)" of the credit card companies in order to guarantee the data security of credit card data.

With ConCardis we integrate the payment method credit card payment. If you send a payment request on our website, ConCardis will forward the payment information you have provided to your credit card provider.

Further information on data protection in connection with credit card payments and ConCardis can be found in the data protection conditions of your credit card provider and here:

https://www.concardis.com/de-en/protecting-your-data


Newsletter dispatch via Revinate (Flaschenpost)

If you would like to subscribe to the newsletter offered on this website, we will need from you an e-mail address as well as information that allow us to verify that you are the owner of the e-mail address provided and consent to the receipt of the newsletter. No further data shall be collected or shall be collected only on a voluntary basis. We shall use such data only for the sending of the requested information and shall not share such data with any third parties.

The processing of the information entered into the newsletter subscription form shall occur exclusively on the basis of your consent (Art. 6 Para. 1 lit. a GDPR). You may revoke the consent you have given to the archiving of data, the e-mail address and the use of this information for the sending of the newsletter at any time, for instance by clicking on the "Unsubscribe" link in the newsletter. This shall be without prejudice to the lawfulness of any data processing transactions that have taken place to date.

The data you archive with us for the purpose of the newsletter subscription shall be archived by us until you unsubscribe from the newsletter. Once you cancel your subscription to the newsletter, the data shall be deleted. This shall not affect data we have been archiving for other purposes.

Revinate is a service that can be used to organize and analyze the sending of newsletters. The data you have entered for the purpose of subscribing to our newsletter (e.g. e-mail address) are stored on servers of Revinate in the USA. Although the USA is a third country that does not offer an adequate level of data protection, suitable guarantees in the form of EU Standard Contractional Clauses (“SCCs”) pursuant to Art. 46 Para. 2 lit. c GDPR, which were issued by the European Commission in accordance with a review procedure pursuant to Art. 93 GDPR, apply here. These Standard Contractional Clauses can be found, for example, at: https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A02010D0087-20161217 (as of 31.03.2021)

Newsletters we send out via Revinate allow us to analyze the user patterns of our newsletter recipients. Among other things, in conjunction with this, it is possible how many recipients actually opened the newsletter e-mail and how often which link inside the newsletter has been clicked. With the assistance of a tool called Conversion Tracking, we can also determine whether an action that has been predefined in the newsletter actually occurred after the link was clicked (e.g. purchase of a product on our website). The data is processed based on your consent (Art. 6 Sect. 1 lit. a GDPR). You may revoke any consent you have given at any time by unsubscribing from the newsletter. This shall be without prejudice to the lawfulness of any data processing transactions that have taken place prior to your revocation. If you do not want to permit an analysis by Revinate, you must unsubscribe from the newsletter. We provide a link for you to do this in every newsletter message.

The data you archive with us for the purpose of the newsletter subscription shall be archived by us until you unsubscribe from the newsletter. Once you cancel your subscription to the newsletter, the data shall be deleted from our servers as well as those of Revinate. This shall not affect data we have been archiving for other purposes.

For more details, please consult the Data Protection Statement of Revinate at: https://www.revinate.com/privacy/ . Execution of a contract Data Processing Agreement. We have entered into a contract Data Processing Agreement with Revinate and implement the strict provisions of the EU General Data Protection Regulation to the fullest when using Revinate.


DialogShift chat application (chatbot)

Our website uses the chat application of Dialogshift GmbH, Rheinsberger Str. 76/77, 10115 Berlin (hereinafter referred to as "DialogShift"). This application processes personal data to operate the chat application and to respond to requests.

For the operation of the chat function, the chat texts are stored and a cookie with a unique ID is set - this is used to recognize you as a customer. A cookie is a small text file that is stored locally in the cache on your device. Using this cookie, the chat application recognizes the device again and can retrieve past chat logs. This cookie is stored for 3 months since last use. You can disable the storage of cookies in your browser settings. However, without the use of cookies, the chat function cannot be executed.

The data is processed in Germany and the USA. Although the USA is a third country that does not offer an adequate level of data protection, suitable guarantees are applied here in the form of EU Standard Contractional Clauses (“SCCs”) in accordance with Art. 46 Para. 2 lit. c GDPR, which was issued by the European Commission in accordance with an examination procedure pursuant to Art. 93 GDPR. These standard data protection clauses can be found, for example, at: https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A02010D0087-20161217

The legal basis for data processing is Article 6 Para. 1 lit. f GDPR based on our legitimate interest in effective customer service, for statistical analysis of user behavior and for optimization purposes of our offers. You have the right at any time to object to the storage of data for the purpose of storing a pseudonymized usage profile with effect for the future. To do so, please send an e-mail to the e-mail address given under "Name and address of the controller".

For more information about data protection at DialogShift, please visit: https://www.dialogshift.com/en/gdpr


Links to other websites

Our websites contain links to other websites (so called external links).

Our company is as a supplier responsible for the contents of our own as required by the European and national legislation in force. Our own contents are to be distinguished from links to contents provided by other suppliers. We have no influence over whether or not operators of other websites comply with the European and national data protection regulations in force. Please learn more about the data protection statements on the websites of the respective suppliers.


Cookies

We use cookies in order to further improve our internet presentation for you, make it more user-friendly and to tailor it as well as possible to meet your needs. Cookies are small text data files, which a webserver sends to your internet browser when you visit a website. The cookies are stored locally on your terminal (personal computer, notebook, tablet, smartphone etc.).

Numerous websites and servers use cookies. Many cookies contain so called cookie ID, which is a unique identifier of the cookie. Cookie ID consists of a string of characters through which websites and servers can trace back the actual web browser, on which the cookie is stored. This allows the visited web pages and servers to distinguish the individual browser of the data subject from other web browsers that contain other cookies. A specific web browser can be recognized and identified by the unique cookie ID. The purpose of this information is to automatically recognize you and to facilitate your navigation, when you visit the website again with the same device.

You can also consent or reject cookies - also for web tracking - via the settings of your web browser. You can configure your web browser so that it blocks cookies generally, or you will be warned in advance when a new cookie is about to be stored. In this case, however, the functionality of the website may be impaired (for example when placing orders). Your browser also offers a function to delete cookies (for instance by choosing “Clear browsing data”. This is possible in all common web browsers. Further information can be found in the user manual or in the settings of your browser.

First-party cookies: First-party cookies are permanent cookies that are stored on the computer and only lose their validity when the expiry date assigned to them has expired. The word "party" refers to the domain from which the cookie originated. In contrast to third-party cookies, first-party cookies usually come from the website operator itself. They are therefore not accessible to browsers across domains. For example, website A assigns a cookie A, which is not recognized by website B, but can only be recognized by website A. This means that data cannot be passed on to third parties.

Third-party cookies: With a third-party cookie, the cookie is set and recorded by a third party. These cookies are mostly used by advertisers who use their cookies on other websites to collect information about website visitors using the cookies. These are data records that are stored in the user's web browser when he visits a page with the advertisement. If he visits a page with advertising from the same provider again, he will be recognized.


Cookiebot

A web service from Cybot A/S, Havnegade 39, 1058 Copenhagen, DK (hereinafter referred to as "Cookiebot") is loaded onto our website. Through Cookiebot we can inform you exactly and transparently about the use of cookies on our website. You will receive an up-to-date and data protection-compliant cookie notice and decide for yourself which cookies you want to allow.

For this purpose, Cookiebot shows you a cookie list divided into function groups when you visit it for the first time. Here you can activate the cookies by clicking the appropriate box. Please note that the technical cookies are already saved when the website is accessed and that the relevant box is preset. If you deselect technical cookies, the use of the website or individual functions on the website may be restricted or even impossible.

If you allow cookies, the following data will be transmitted to Cybot:

  • IP address (in anonymous form, the last 3 digits are set to 0)
  • The date and time of your consent
  • our website url
  • technical browser data
  • encrypted, anonymous key
  • the cookies that you have allowed (as proof of consent)

The legal basis for the use of Cookiebot results from our legitimate interest in functional cookie management and is therefore in accordance with Article 6 Para. 1 lit. f GDPR. A further legal basis results from the fulfillment of data protection law requirements in connection with cookies requiring consent (e.g. also through the "cookie judgment" of the European Court of Justice) and is therefore in accordance with Art. 6 Para. 1 lit. c GDPR.

If you consented to the use of cookies when visiting this website, you can revoke your consent by calling up Cookiebot (see below) and deselecting the relevant cookie category. In addition to the revocation option via Cookiebot, you can deactivate cookies directly with a cookie provider or prevent the processing of data by browser plug-ins. You can also use the appropriate settings to control the use of cookies in most browsers.

Further information about "Cookiebot" and the company behind it, Cybot, can be found in the data protection declaration at https://www.cookiebot.com/de/privacy-policy/


Google Tag Manager

We use the Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

The Google Tag Manager is a tool that allows us to integrate tracking or statistical tools and other technologies on our website. The Google Tag Manager itself does not create any user profiles, does not store cookies, and does not carry out any independent analyses. It only manages and runs the tools integrated via it. However, the Google Tag Manager does collect your IP address, which may also be transferred to Google’s parent company in the United States.

Although the USA is a third country that does not offer an adequate level of data protection, suitable guarantees are applied here in the form of EU Standard Contractional Clauses (“SCCs”) in accordance with Art. 46 Para. 2 lit. c GDPR, which was issued by the European Commission in accordance with an examination procedure pursuant to Art. 93 GDPR. These standard data protection clauses can be found, for example, at: https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A02010D0087-20161217

The Google Tag Manager is used on the basis of Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in the quick and uncomplicated integration and administration of various tools on his website. If

appropriate consent has been obtained, the processing is carried out exclusively on the basis of Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TTDSG, insofar the consent includes the storage of cookies or the access to information in the user’s end device (e.g., device fingerprinting) within the meaning of the TTDSG. This consent can be revoked at any time.


Elbwalker

To be able to track which contents of our website are of interest to users, we integrate the "Walker" of elbwalker GmbH, Bernstorffstraße 118, 22767 Hamburg. The Walker is a tool that allows us to track, for example, which buttons are clicked and which offers on our website are used. In order to be able to track corresponding usage activities on our website, elbwalker collects the IP address of the user without setting cookies or having them set, and initially without having activated tracking, and sends this to Cloudfare Inc. 101 Townsend St, San Francisco, CA 94107, USA for shortening and thus anonymization. The transfer of the IP address to Cloudfare occurs only on a case-by-case basis and on the basis of a Data Processing Addendum (“DPA”) concluded with Cloudfare and in accordance with Standard Contractual Clauses (“SCC”) agreed with Cloudfare and other security measures permitted by the GDPR that ensure the security of the processing of personal data with a level of protection identical to that in the EU.

After receiving the shortened IP address from Cloudfare, the walker is activated. The shortened IP address from Cloudflare is fingerprinted to create an anonymized user hash that is valid for a maximum of 24 hours and is domain specific. The exact composition of the non-persistent user hash can be traced at the following website: https://docs.elbwalker.com/ and the activities of this shortened IP address are tracked without personal reference. These usage activities are presented to us as part of anonymous statistics, in which a personal reference is not possible. For more information about elbwalker's Walker, please visit this website https://www.elbwalker.com/

A reference to a person can only take place, for example, under special technical conditions, namely when the date, time and activity of a shortened IP address are viewed simultaneously in combination with, for example, an order for goods or services by a user on our website at the specified time and date. Even this combination, however, usually involves the combination or merging of data from different systems for which, if applicable, only different persons are authorized to access.

The processing of personal data in the aforementioned manner is not intended. However, it could theoretically take place for the investigation of a cyber-attack on our website, for example, to provide law enforcement authorities with the information necessary for prosecution in the event of such an attack. The processing would then be based on our legitimate security interests pursuant to Art. 6 Para. 1 lit. f GDPR.


Google Analytics

If you have given your consent, this website uses Google Analytics 4, a web analytics service provided by Google LLC. The responsible party for users in the EU/EEA and Switzerland is Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google").


Scope of processing

Google Analytics uses cookies that enable an analysis of your use of our websites. The information collected by means of the cookies about your use of this website is generally transferred to a Google server in the USA and stored there.

We use the User ID function. User ID allows us to assign a unique, persistent ID to one or more sessions (and the activities within those sessions) and to analyse user behaviour across devices.

We use Google Signals. This allows Google Analytics to collect additional information about users who have personalized ads enabled (interests and demographics) and ads can be delivered to these users in cross-device remarketing campaigns.

Google Analytics 4 has IP address anonymization enabled by default. Due to IP anonymization, your IP address will be shortened by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. According to Google, the IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

During your website visit, your user behaviour is recorded in the form of "events". Events can be:

  • Page views
  • First visit to the website
  • Start of session
  • Your "click path", interaction with the website
  • Scrolls (whenever a user scrolls to the bottom of the page (90%))
  • clicks on external links
  • internal search queries
  • interaction with videos
  • file downloads
  • seen / clicked ads
  • language settings

Also recorded:

  • Your approximate location (region)
  • your IP address (in shortened form)
  • technical information about your browser and the end devices you use (e.g. language setting, screen resolution)
  • your internet service provider
  • the referrer URL (via which website/advertising medium you came to this website)
  • Purposes of processing

On behalf of the operator of this website, Google will use this information to evaluate your use of the website and to compile reports on website activity. The reports provided by Google Analytics serve to analyse the performance of our website and the success of our marketing campaigns.


Recipients

Recipients of the data are/may be:

  • Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (as processor under Art. 28 GDPR).
  • Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA
  • Alphabet Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA

It cannot be ruled out that US authorities may access the data stored by Google.


Third country transfer

Insofar as data is processed outside the EU/EEA and there is no level of data protection corresponding to the European standard, we have concluded EU standard contractual clauses with the service provider to establish an appropriate level of data protection. The parent company of Google Ireland, Google LLC, is based in California, USA. A transfer of data to the USA and access by US authorities to the data stored by Google cannot be ruled out. The USA is currently considered a third country from a data protection perspective. You do not have the same rights there as within the EU/EEA. You may not be entitled to any legal remedies against access by authorities.


Duration of storage

The data sent by us and linked to cookies are automatically deleted after 2 [OR: 14] months. The deletion of data whose retention period has been reached occurs automatically once a month.


Legal basis

The legal basis for this data processing is your consent pursuant to Art.6 Para.1 lit. a GDPR and § 25 Para. 1 TTDSG.


Revocation

You can revoke your consent at any time with effect for the future by accessing the cookie settings and changing your selection there. The lawfulness of the processing carried out on the basis of the consent until the revocation remains unaffected.

You can also prevent the storage of cookies from the outset by setting your browser software accordingly. However, if you configure your browser to reject all cookies, this may result in a restriction of functionalities on this and other websites. In addition, you can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google, by:

For more information on Google Analytics' terms of use and Google's privacy policy, please visit https://marketingplatform.google.com/about/analytics/terms/us/ and at https://policies.google.com/?hl=en


Google Ads Remarketing

This website uses the functions of Google Ads Remarketing. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

With Google Ads Remarketing, we can assign people who interact with our online offer to specific target groups in order to subsequently display interest-based advertising to them in the Google advertising network (remarketing or retargeting).

Furthermore, the advertising target groups created with Google Ads Remarketing can be linked to Google's cross-device functions. In this way, interest-based, personalised advertising messages that have been adapted to you depending on your previous usage and surfing behaviour on one end device (e.g. mobile phone) can also be displayed on another of your end devices (e.g. tablet or PC).

If you have a Google account, you can object to personalised advertising at the following link: https://www.google.com/settings/ads/onweb/

The use of this service is based on your consent in accordance with Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TTDSG. The consent can be revoked at any time.

Further information and the data protection regulations can be found in Google's privacy statement at: https://policies.google.com/technologies/ads?hl=en

Target group formation with customer matching

To create target groups, we use, among other things, the customer matching function of Google Ads Remarketing. In this process, we transfer certain customer data (e.g. email addresses) from our customer lists to Google. If the customers in question are Google users and logged into their Google account, they are shown suitable advertising messages within the Google network (e.g. on YouTube, Gmail or in the search engine).


Google Optimize

The web analysis and optimization service "Google Optimize", which is provided by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (hereinafter "Google Optimize"), is used on our website. We use Google Optimize to increase the attractiveness, content and functionality of our website by showing new functions and content to a percentage of our users and statistically evaluating changes in usage. Google Optimize is a sub-service of Google Analytics.

Google Optimize uses cookies that enable you to optimize and analyze your use of our website. The information generated by these cookies about your use of our website is usually transferred to a Google server in the USA and stored there. We use Google Optimize with activated IP anonymization, so that your IP address is shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address will only be sent to a Google server in the USA and shortened there in exceptional cases. Google will use this information to evaluate your use of our website, to compile reports on the optimization test and the associated website activities, and to provide us with other services relating to website activity and internet usage.

The legal basis for the processing of personal data described here is your consent in accordance with Article 6 Para. 1 lit. a GDPR and § 25 Para. 1 TTDSG.

You can prevent the storage of cookies by setting your internet browser accordingly. You can also prevent Google from collecting the data generated by the cookie and relating to your use of our website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install: https://tools.google.com/dlpage/gaoptout?hl=de

For more information on data collection and processing by Google, please refer to Google's data protection information, which you can access at http://www.google.com/policies/privacy


Matomo

This website uses the open source web analytics service Matomo, a service provided by InnoCraft Ltd, 150 Willis St, 6011 Wellington, New Zealand, NZBN 6106769, (hereinafter referred to as "Matomo").

Through Matomo, we are able to collect and analyze data on the use of our website-by-website visitors. This enables us to find out, for instance, when which page views occurred and from which region they came. In addition, we collect various log files (e.g. IP address, referrer, browser, and operating system used) and can measure whether our website visitors perform certain actions (e.g. clicks, purchases, etc.).

The use of this analysis tool is based on Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in the analysis of user patterns, in order to optimize the operator’s web offerings and advertising. If appropriate consent has been obtained, the processing is carried out exclusively on the basis of Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TTDSG, insofar the consent includes the storage of cookies or the access to information in the user’s end device (e.g., device fingerprinting) within the meaning of the TTDSG. This consent can be revoked at anytime.


IP anonymization
For analysis with Matomo we use IP anonymization. Your IP address is shortened before the analysis, so that it is no longer clearly assignable to you

Analysis without cookies
We have configured Matomo in such a way that Matomo will not store cookies in your browser.


Hosting
We host Matomo exclusively on our own servers so that all analysis data remains with us and is not passed on.


The Hotels Network

To improve your user experience on our hotel website, we use a software provided by THE HOTELS NETWORK (https://www.thehotelsnetwork.com, Muntaner 262, 3º, 08021 Barcelona, Spain). Using The Hotels Network, we are able to measure your user behavior in an anonymised way to better understand how visitors use our website and offer a more relevant user experience. To enable this, The Hotels Network uses cookies to store data from website users such as browser information, pages viewed, scrolls etc. As any analysis or processing is always anonymised, it is impossible to identify the user in person from this data.

Should it nevertheless become necessary to process personal data, this will be done exclusively on the basis of your consent in accordance with Art. 6 Para. 1 lit. a GDPR.

We have entered into a contract Data Processing Agreement (“DPA”) in accordance with Art. 28 Para. 3 GDPR with THE HOTELS NETWORK and implement the strict provisions of the EU General Data Protection Regulation to the fullest when using it.

Further information can be found on the website and in the privacy statement of The Hotels Network:

https://www.thehotelsnetwork.com/en

https://www.thehotelsnetwork.com/en/privacy-policy


Microsoft Advertising (formerly Bing Ads)

Our website uses the conversion tracking of Microsoft (Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA). Microsoft Advertising sets a cookie on your computer if you have accessed our website via a Microsoft Advertising ad. In this way, Microsoft Advertising and we can recognize that someone has clicked on an ad, been redirected to our website and reached a previously determined target page (conversion page). We only learn the total number of users who, for example, clicked on a Bing ad and were then redirected to the conversion page. No personal information about the user's identity is disclosed. If you do not wish to participate in the tracking process, you can also refuse the setting of a cookie required for this - for example, by means of a browser setting that generally deactivates the automatic setting of cookies.

The legal basis for the use of Microsoft Advertising is your consent pursuant to Art. 6 Para. 1 lit. a GDPR an § 25 Para. 1 TTDSG.

The data is processed in the USA. Although the USA is a third country that does not offer an adequate level of data protection, suitable guarantees in the form of EU Standard Contractional Clauses ("SCCs") pursuant to Art. 46 Para. 2 lit. c GDPR, which were issued by the European Commission in accordance with a review procedure pursuant to Art. 93 GDPR, apply here. These standard data protection clauses can be found, for example, at: https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A02010D0087-20161217 (as of 31.03.2021)

For more information on data protection and the cookies used by Microsoft Advertising, please visit the Microsoft website:

https://privacy.microsoft.com/de-de/privacystatement


Meta-Pixel (formerly Facebook Pixel)

To measure conversion rates, this website uses the visitor activity pixel of Facebook/Meta. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. According to Facebook’s statement the collected data will be transferred to the USA and other third-party countries too.

Although the USA is a third country that does not offer an adequate level of data protection, suitable guarantees in the form of EU Standard Contractional Clauses (“SCCs”) pursuant to Art. 46 Para. 2 lit. c GDPR, which were issued by the European Commission in accordance with a review procedure pursuant to Art. 93 GDPR, apply here. These Standard Contractional Clauses can be found, for example, at: https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A02010D0087-20161217 (as of 31.03.2021)

This tool allows the tracking of page visitors after they have been linked to the website of the provider after clicking on a Facebook ad. This makes it possible to analyze the effectiveness of Facebook ads for statistical and market research purposes and to optimize future advertising campaigns.

For us as the operators of this website, the collected data is anonymous. We are not in a position to arrive at any conclusions as to the identity of users. However, Facebook archives the information and processes it, so that it is possible to make a connection to the respective user profile and Facebook is in a position to use the data for its own promotional purposes in compliance with the Facebook Data Usage Policy (https://www.facebook.com/about/privacy/ ). This enables Facebook to display ads on Facebook pages as wellas in locations outside of Facebook. We as the operator of this website have no control over the use of such data.

The use of these services occurs on the basis of your consent pursuant to Art. 6 Para. 1 lit.a GDPR and § 25 Para. 1 TTDSG. You may revoke your consent at any time.

Within the meta pixel, we are using the expanded alignment function. The expanded alignment allows us to transfer to Meta (Facebook) different types of data (e.g., place of residence, federal state, zip code, hashed email addresses, names, gender, date of birth or phone number) of our customers and prospects we collect through our website. As a result of this activation, we can tailor the offers presented in our advertising campaigns on Facebook to individuals interested in what we offer even more precisely. Moreover, this expanded alignment optimizes the allocation of website conversions and expands custom audiences.

Insofar as personal data is collected on our website with the help of the tool described here and forwarded to Facebook, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for this data processing (Art. 26 GDPR). The joint responsibility is limited exclusively to the collection of the data and its forwarding to Facebook. The processing by Facebook that takes place after the onward transfer is not part of the joint responsibility. The obligations incumbent on us jointly have been set out in a joint processing agreement. The wording of the agreement can be found under: https://www.facebook.com/legal/controller_addendum . According to this agreement, we are responsible for providing the privacy information when using the Facebook tool and for the privacy-secure implementation of the tool on our website. Facebook is responsible for the data security of Facebook products.

You can assert data subject rights (e.g., requests for information) regarding data processed by Facebook directly with Facebook. If you assert the data subject rights with us, we are obliged to forward them to Facebook. Data transmission to the US is based on the Standard Contractual Clauses (“SCCs”) of the European Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum and

https://de-de.facebook.com/help/566994660333381 .

In Facebook’s Data Privacy Policies, you will find additional information about the protection of your privacy at: https://www.facebook.com/about/privacy/

You also have the option to deactivate the remarketing function “Custom Audiences” in the ad settings section under https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen . To do this, you first have to log into Facebook.

If you do not have a Facebook account, you can deactivate any user-based advertising by Facebook on the website of the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/de/praferenzmanagement/


Google Maps

This website uses the mapping service Google Maps. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

To enable the use of the Google Maps features, your IP address must be stored. As a rule, this information is transferred to one of Google’s servers in the United States, where it is archived.

Although the USA is a third country that does not offer an adequate level of data protection, suitable guarantees in the form of EU Standard Contractional Clauses (“SCCs”) pursuant to Art. 46 Para. 2 lit. c GDPR, which were issued by the European Commission in accordance with a review procedure pursuant to Art. 93 GDPR, apply here. These Standard Contractional Clauses can be found, for example, at: https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A02010D0087-20161217 (as of 31.03.2021)

The operator of this website has no control over the data transfer. In case Google Maps has been activated, Google has the option to use Google Fonts for the purpose of the uniform depiction of fonts. When you access Google Maps, your browser will load the required web fonts into your browser cache, to correctly display text and fonts.

We use Google Maps to present our online content in an appealing manner and to make the locations disclosed on our website easy to find. This constitutes a legitimate interest as defined in Art. 6 Para. 1 lit. GDPR. If appropriate consent has been obtained, the processing is carried out exclusively on the basis of Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TTDSG, insofar the consent includes the storage of cookies or the access to information in the user’s end device (e.g., device fingerprinting) within the meaning of the TTDSG. This consent can be revoked at any time.

Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here:https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/

For more information on the handling of user data, please review Google’s Data Privacy Declaration under:

https://policies.google.com/privacy?hl=en


Vimeo

Videos via Vimeo.com are integrated on this website. This is a service of Vimeo, Inc., 555 West 18th Street, New York, New York 10011, USA (hereinafter referred to as "Vimeo"). When you view videos via Vimeo, a connection is established to the Vimeo servers in the USA. This transmits certain information to Vimeo. Vimeo may also place cookies on your device. Vimeo also enables the use of certain other functions, such as rating or sharing videos. To do this, it may be necessary for you to log in to Vimeo or certain third-party providers (such as Facebook or Twitter) with your user account so that they can assign the information you have provided to your respective user account. These functions are offered exclusively by Vimeo and the respective third-party providers and you should carefully check their data protection regulations before using the respective functions. We have no knowledge of the content of the data collected by Vimeo or third parties and have no influence on their use. Through the integration, Vimeo can also receive the information that your browser has called up the corresponding page of this website, even if you do not have a Vimeo user account or are currently not logged in to Vimeo.

The legal basis for the use of Vimeo is your consent in accordance with Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TTDSG. We have no knowledge of the storage period at Vimeo and we have no way of influencing it.

Although the USA is a third country that does not offer an adequate level of data protection, suitable guarantees in the form of EU Standard Contractional Clauses (“SCCs”) pursuant to Art. 46 Para. 2 lit. c GDPR, which were issued by the European Commission in accordance with a review procedure pursuant to Art. 93 GDPR, apply here. These Standard Contractional Clauses can be found, for example, at: https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A02010D0087-20161217 (as of 31.03.2021)

You can prevent Vimeo from loading via the settings of your browser (deactivation of JavaScript and iFrames). How this works in detail, please refer to the instructions of your browser manufacturer. For some browsers there are also add-ons that make it easier for you to make these settings, e.g. for Mozilla Firefox the script blocker "NoScript" (noscript.net/) or the ad blocker "Adblock Plus" (adblockplus.org/de) in combination with the "EasyPrivacy" list (easylist.to).

Further information on the collection and use of your data by Vimeo and your rights in this regard can be found in Vimeo's data protection declaration at: https://vimeo.com/privacy


YouTube with extended data protection

This website embeds videos from the YouTube service. The operator of the service is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

We use YouTube in extended data protection mode. According to YouTube, this mode means that YouTube does not store any information about visitors to this website before they watch the video. However, the transfer of data to YouTube partners is not necessarily excluded by the extended data protection mode. For example, YouTube establishes a connection to the Google DoubleClick network regardless of whether you watch a video.

As soon as you start a YouTube video on this website, a connection to the YouTube servers is established. The YouTube server is informed which of our pages you have visited.

If you are logged into your YouTube account, you enable YouTube to assign your surfing behaviour directly to your personal profile. You can prevent this by logging out of your YouTube account.

Furthermore, YouTube can store various cookies on your end device after starting a video or use comparable recognition technologies (e.g. device fingerprinting). In this way, YouTube can obtain information about visitors to this website. This information is used, among other things, to record video statistics, improve user-friendliness and prevent fraud attempts.

If necessary, further data processing operations may be triggered after the start of a YouTube video, over which we have no influence.

Google bases the transfer of data to the USA on the EU-U.S. Data Privacy Framework of the European Commission.

The use of YouTube is in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 Para. 1 lit. f GDPR. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 Para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

Further information about data protection at YouTube can be found in their privacy policy at: https://policies.google.com/privacy?hl=de


Live-Stream of the wetter.com Live-Cam

The live stream of the wetter.com live cam on this website is provided by:

weather.com GmbH
Reichenaustraße 19a
78467 Constance
Phone +49 (0) 7531 / 1274-400
Fax +49 (0) 7531 / 1274-600
contact@wetter.com
Office: Konstanz
Register court: Freiburg im Breisgau
HRB 542070, VAT ID No. DE 238560866

The live stream is delivered via the ad-free video player of the technical service provider of wetter.com, earthTV network GmbH in Berlin:

earthTV network GmbH
Schönhauser Allee 6/7
10119 Berlin
Phone +49 (0)30 / 443 1942 0
Fax +49 (0)30 / 577 0014 6
contact@earthTV.com

Data is processed as follows:

In the Player, Google Analytics is provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Wetter.com uses Google Analytics with the additional function offered by Google to make IP addresses anonymous: Here the IP address of Google is usually already shortened within the EU and only in exceptional cases in the USA and in any case only stored in shortened form.

earthTV network GmbH, which provides the player, stores the IP for 30 days, after which the IP is deleted.


Our social media presences

Data processing through social networks

We maintain publicly accessible profiles on social networks. The social networks used by us in detail can be found below.

Social networks such as Facebook, Twitter, etc. can generally analyze your user behavior extensively when you visit their website or a website with integrated social media content (e.g. like buttons or advertising banners). By visiting our social media presences, numerous data protection-relevant processing operations are triggered. In detail:

If you are logged into your social media account and visit our social media presence, the operator of the social media portal can assign this visit to your user account. However, your personal data may also be collected under certain circumstances if you are not logged in or do not have an account with the respective social media portal. In this case, this data collection takes place, for example, via cookies that are stored on your end device or by recording your IP address.

With the help of the data collected in this way, the operators of the social media portals can create user profiles in which your preferences and interests are stored. In this way, you can be shown interest-based advertising inside and outside the respective social media presence. Provided you have an account with the respective social network, the interest-based advertising may be displayed on all devices on which you are or were logged in.

Please also note that we cannot track all processing on the social media portals. Depending on the provider, further processing operations may therefore be carried out by the operators of the social media portals. For details, please refer to the terms of use and data protection provisions of the respective social media portals.


Legal basis

Our social media presences are intended to ensure the most comprehensive presence possible on the Internet. This is a legitimate interest within the meaning of Art. 6 Para 1 lit. f GDPR. The analysis processes initiated by the social networks may be based on different legal bases, which are to be specified by the operators of the social networks (e.g. consent within the meaning of Art. 6 Para. 1 lit. a GDPR).


Responsible party and assertion of rights

If you visit one of our social media sites (e.g. Facebook), we are jointly responsible with the operator of the social media platform for the data processing operations triggered during this visit. In principle, you can assert your rights (information, correction, deletion, restriction of processing, data portability and complaint) both vis-à-vis us and vis-à-vis the operator of the respective social media portal (e.g. vis-à-vis Facebook).

Please note that despite the joint responsibility with the social media portal operators, we do not have full influence on the data processing operations of the social media portals. Our options are largely determined by the corporate policy of the respective provider.


Storage period

The data collected directly by us via the social media presence will be deleted from our systems as soon as the purpose for storing it no longer applies, you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies. Stored cookies remain on your terminal device until you delete them. Mandatory legal provisions - in particular retention periods - remain unaffected.

We have no influence on the storage period of your data, which is stored by the operators of social networks for their own purposes. For details, please contact the operators of the social networks directly (e.g. in their privacy policy, see below).


Facebook

We have a profile on Facebook. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland (hereinafter referred to as "Facebook"). According to Facebook, the collected data is also transferred to the USA and other third countries.

We have concluded a joint processing agreement (Controller Addendum) with Facebook.

This agreement specifies which data processing operations we or Facebook are responsible for when you visit our Facebook page. You can view this agreement at the following link:

https://www.facebook.com/legal/terms/page_controller_addendum

You can adjust your advertising settings independently in your user account. To do so, click on the following link and log in:

https://www.facebook.com/settings?tab=ads

For details, please refer to Facebook's privacy policy: https://www.facebook.com/about/privacy/


Instagram

We have a profile on Instagram. The provider is Instagram Inc, 1601 Willow Road, Menlo Park, CA, 94025, USA. For details on how they handle your personal data, please refer to Instagram's privacy policy: https://help.instagram.com/519522125107875


Xing

We have a profile on Xing. The operator is New Work SE, Am Strandkai 1, 20457 Hamburg, Germany. For details on their handling of your personal data, please refer to Xing's privacy policy:

https://privacy.xing.com/de/datenschutzerklaerung (in German)


LinkedIn

We have a profile on LinkedIn. The provider is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland. LinkedIn uses advertising cookies. If you wish to disable LinkedIn advertising cookies, please use the following link:

https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out


Name and address of the controller:

Party responsible for the processing of personal data for the purposes of the European Union General Data Protection Regulation (GDPR), or of other applicable data protection laws in the Member States of the European Union, and of other provisions relating to protection of personal data, is

Hotel Hafen Hamburg
Wilhelm Bartels GmbH & Co. KG
Seewartenstraße 9
20459 Hamburg

Phone: + 49 (0) 40 / 31113 - 0
Fax: + 49 (0) 40 / 31113 - 70 601
Email: info@hotel-hamburg.de

Managing Director: Andreas Fraatz


Name and address of the data protection officer:

SHIELD GmbH
Martin Vogel
Ohlrattweg 5
25497 Prisdorf

Phone: +49 (0) 4101 / 80 50 600
Email: info@shield-datenschutz.de

Hamburg, May 2023


Amendments in Data Protection Statement

We reserve the right to amend our data protection practices and this data protection statement in order to adjust the aforesaid to reflect possible changes in relevant laws or regulations, or to meet your needs better. Possible amendments in our data protection practices will correspondingly be published here. Please inform yourself about the current date of our data protection policy.