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The new corporate design of the Hotel Hafen Hamburg.

Disney's Frozen

Welcome to the magical world of Disney's Frozen Musical and the Hotel Hafen Hamburg! If you are looking for an unforgettable experience for the whole family, then this combination of musical tickets and a stay at the Hotel Hafen Hamburg is just right for you.

Book your tickets for Disney's Frozen Musical and spend a relaxing night at the Hanseatic Hotel Hafen Hamburg afterwards. You will receive an exclusive 15% discount on our "Best Flexible Rate".

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The musical itself is a true spectacle that will delight both children and adults. Experience the magical moments when the sisters Anna and Elsa discover their powers and celebrate their inseparable relationship. The breathtaking song and dance performances will transport you to a fascinating world of adventure and emotion.

After an exciting evening at the theatre, return to the comfortable Hotel Hafen Hamburg, which offers a relaxed atmosphere and a breathtaking view of Hamburg harbour. Relax in one of our cosy rooms and enjoy the hotel's first-class amenities, including the Port Restaurant and Tower Bar.

Our experienced team will be happy to assist you and give you comprehensive advice to guarantee you a perfect stay. Contact us at reservierung@hotel-hamburg.de for more information and to plan your unforgettable musical visit to Hamburg.

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The new corporate design of the Hotel Hafen Hamburg.

Ready for a fantastic musical evening?

Your benefits

  • 15% off our best flexible rate (highlight dates excluded)
  • Professional seat reservation by experienced staff
  • Musical and theatre tickets conveniently provided at check-in
  • Special discounts subject to availability for children, students and senior citizens
  • Ticket insurance supported by ERGO Insurance

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FAQ about rooms

To the overview
  • We assure the check-in at 3 pm and kindly ask you to check out before 11 am. If you would like to request an early check-in or late check-out please do not hesitate to contact us prior your arrival.

  • A perfect start to the day includes a delicious breakfast. We provide you with our popular breakfast buffet for 27,00 EUR per person/day. It is not necessary to book breakfast in advance, you can also decide to have breakfast on arrival. Breakfast is served from Mon.-Fri. from 06.30 to 10.30 a.m. and Sat.-Sun. from 06.30 to 11.00 a.m.

  • Yes, there are a limited number of parking spaces in the courtyard of the hotel and in an adjacent public underground car park. The charge is 25 € for 24 hours. Unfortunately it is not possible to reserve a parking spot in advance. The height and width of the driveway are 1.8 meters.

  • If you book directly on the hotel website, the category Commander with Harbor View guarantees you a great view over the port of Hamburg.
    In the rooms of the categories commander, lieutenant and captain, the harbor view can be deposited as non-binding request.

  • In the traditional house, which is very classic and listed, are the reception and the rooms of the categories sailor, lieutenant, commander, commander with harbour view, nautic, tiny class and our family rooms. This part of the building was built in 1862 and is also called old sailor's house.

    The second, so-called residence building, was built in 1995. In this modern part of the building you will find the rooms of the category Captain and cabin as well as our Hafen diner.

  • Your are welcome to book your room online, via E-Mail at reservierung@hotel-hamburg.de or via telephone dialing +49 (0) 40 31 11 3 70 600.

  • Yes, we offer complimentary highspeed internet (12Mbits/s).

  • Yes, you are welcome to spend your stay in our hotel with your dog. Regardless of the size of the dog we charge 30 € per dog per day.

  • No, since March 2017 we are a non-smoking hotel.

  • Usually, you can cancel our best flexibal rate until 12 pm on the day of arrival free of charge. For booking, please note that other rates or special dates e.g fairs, harbour birthday, holidays or New Years Eve the cancelation policy may vary.

  • Yes, all prices include VAT and the Culture and Tourism Tax. The Culture and Tourism Tax also applies to business travellers in Hamburg from 1st January 2023.

  • In case you do not possess a creditcard, you have the possibility to book via telephone without providing credit card details (not applicable for every category, rate and date, only possible if you have a german address). In preference, you can book your room online and use the payment method PayPal or direct payment.

  • Yes, our hotel has two wheelchair friendly rooms. Furthermore, the restaurant Port and Willie's Bierstube, as well as the lobby are wheelchair accessible and free of obstacles.

    The Hotel Hafen Hamburg is a building built in the 19th century, so not all rooms and hotel corridors are wheelchair friendly. However, there are several elevators in the building that allow access to many floors.