Rooms
- Rooms
- Sailor
  - View City or Courtyard
  - Located at traditional building & tower
  - Room Size Single: approx. 13m² / Double: approx. 17m²
  - bed Single or double bed
- Lieutenant
  - View Harbour, city or courtyard
  - Located at traditional building & tower
  - Room Size approx. 14m²
  - bed Queen Size bed (1,40m)
- Cabin
  - View City or Courtyard
  - Located at residence building
  - Room Size approx. 14m²
  - bed Queen Size bed (1,60 m)
- Captain
  - View Harbour, city or courtyard
  - Located at residence building
  - Room Size approx. 25m²
  - bed Double bed
- Commander
  - View Harbour, city or courtyard
  - Located at traditional building & tower
  - Room Size approx. 22m²
  - bed Double bed
- Commander Harbour View
  - View Harbour and river Elbe
  - Located at traditional building
  - Room Size approx. 22m²
  - bed Double bed
- Family Rooms
  - View City or Courtyard
  - Located at traditional building
  - Room Size approx. 35 m²
  - bed sleeping facilities for up to 4 persons
- Nautic
  - View porthole (basement)
  - Located at Traditional building
  - Room Size approx. 16 m²
  - bed Double bed
- Tiny Class
  - View Courtyard
  - Located at traditional building
  - Room Size approx. 11 m²
  - bed Single bed
Packages
- Packages
- Harbour breeze ahoy
  - Booking period all year round
  - 2 nights including breakfast
  - Including harbour cruise by the shipping company Abicht
  - Including 2-course menu at restaurant Port
- Wanderlust Ahoy
  - Booking Period 1st July 2025 to 30th November 2025
  - 1 night including breakfast
  - Including welcome cocktail at Tower Bar
- Discover Hamburg Ahoy
  - 2 nights
  - Including breakfast buffet
  - Hamburg Card - Free travel on public transport and discounts on numerous attractions.
  - Miniatur Wunderland - Admission to Miniatur Wunderland
- Musical World Ahoy
  - Booking period all year round
  - An overnight stay in one of our hanseatic rooms
  - Including musical tickets plus musical tickets - Disney's THE KING OF THE LIONS, the spectacular MJ - The Michael Jackson Musical or much more
  - Including breakfast buffet
- Spring Ahoy
  - Booking period 1st April to 30th June 2025
  - 2 nights including breakfast
  - Including welcome drink on arrival evening
  - Including 3-course menu at restaurant Port
- Summer Ahoy
  - Booking period 1st July to 31st August 2025
  - 2 nights including breakfast
  - Including welcome drink on arrival evening
  - Including 3-course menu at restaurant Port
- Autumn Ahoy
  - Booking period 1st September to 30th November 2025
  - 2 nights including breakfast
  - Including welcome drink on arrival evening
  - Including 3-course menu at restaurant Port
Restaurant & Bars

Accessibility Statement

Hotel Hafen Hamburg

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Accessibility Statement

Hotel Hafen Hamburg is committed to ensuring digital accessibility for people with disabilities. We continuously improve user-friendliness for everyone and apply the relevant accessibility standards (WCAG 2.2, BITV, and EN 301 549). This digital accessibility statement applies to the Hotel Hafen Hamburg website published at https://www.hotel-hafen-hamburg.de/.

Status of Compliance with Requirements

The website is currently not fully compliant with the technical requirements of the Web Content Accessibility Guidelines (WCAG) 2.2 and the Barrier-Free Information Technology Ordinance (BITV 2.0).

Non-Accessible Content

The following content is not accessible because it is not compatible with the underlying harmonized standard EN 301 549:

The contrast between text and background is too low on almost all pages. | WCAG: 1.4.3 Increasing the color contrast would significantly compromise the Hotel Hafen Hamburg brand. To ensure that all website visitors can still easily recognize all content, we offer an assistance tool that allows everyone to customize the website display to their needs.

The following content is not accessible because it represents a disproportionate burden according to Section 12a Paragraph 6 of the German Federal Act on the Protection of Human Rights (BGG):

On some pages there are images without labels. Navigating to the images with screen readers is difficult. | WCAG: 1.1.1 Images have been labeled wherever possible. Final adjustments are necessary in the booking process, but this is the responsibility of the booking provider.
On some pages there are 'iframe' elements without labels. Navigating to the iframes with screen readers is difficult. | WCAG: 4.1.2 The iframes are provided by third parties and are outside of our sphere of influence.
On some pages there are form fields without labels. Navigating to the form fields with screen readers is difficult. | WCAG: 4.1.2 Form fields have been labeled wherever possible. Final adjustments are necessary in the booking process and for table reservations, but this is the responsibility of the respective providers.
On some pages there are buttons without labels. Navigating to the buttons with screen readers is difficult. | WCAG: 4.1.2 Buttons have been labeled wherever possible. Final adjustments are necessary in the booking process, but this is the responsibility of the booking provider.
On some pages, the meta viewport prevents zooming. Disabling zoom makes page content more difficult to read for people with visual impairments. | WCAG: 1.4.4 The meta viewport has been adjusted wherever possible. Final adjustments are necessary in the booking process, but this is the responsibility of the booking provider.
On some pages, there are invalid Aria attribute values. These are not recognized by screen readers and are therefore not displayed correctly. | WCAG: 4.1.2 ARIA values and attributes have been adjusted wherever possible. Final adjustments are necessary in the booking process, but this is the responsibility of the booking provider.
On some pages, the values of 'autocomplete' attributes are incorrect. As a result, they may not be recognized by the browser. | WCAG: 1.3.5 The address entry in the booking process is affected, but this is the responsibility of the booking provider.
On individual pages, there are elements with the Aria-hidden attribute that can also be focused. This makes these elements accessible to assistive technologies even though they should be hidden. | WCAG: 4.1.2 This affects OpenTable's table reservation, and we are dependent on the third-party provider.
On individual pages, there are elements that are assigned to a role but do not contain the required attributes. Screen readers may not display these elements correctly and in accordance with their role. | WCAG: 4.1.2 This affects OpenTable's table reservation, and we are dependent on the third-party provider.

This declaration was created on May 27, 2025. This declaration was created using Eye-Able® technology from Web Inclusion GmbH. More information about Web Inclusion GmbH can be found at https://eye-able.com/. Web Inclusion GmbH has passed all machine-verifiable testing steps.

Feedback and Contact Information

Do you have a comment or suggestion regarding barriers on this website? Please contact us. We will explain the barriers that exist. You can find out about any exceptions we have made. We will answer your questions as quickly as possible, but no later than within the statutory period of six weeks. Thank you for your feedback. You can contact us at the following address:

HOTEL HAFEN HAMBURG
Wilhelm Bartels GmbH & Co. KG
Seewartenstraße 9
20459 Hamburg

marketing@hotel-hamburg.de

Through regular reviews and adjustments, we ensure that our digital offerings comply with legal requirements and are continuously improved to ensure high accessibility and security for all users.

Responsible market surveillance authority:

Market Surveillance Authority of the States for the Accessibility of Products and Services Magdeburg, Saxony-Anhalt.

Note regarding Section 36 of the Consumer Dispute Resolution Act (VSBG): We do not participate in dispute resolution proceedings before a consumer arbitration board and are not obligated to do so.